Refund policy
Refund Policy
Custom Printed Items
All items sold on our site are custom-made to order based on your design or selection. Because each product is unique, we do not offer refunds or exchanges for change of mind.
Damaged or Defective Items
Your satisfaction matters. If your item arrives damaged, defective, or with a printing error, please contact us within 7 days of receiving your order. We will review your case and provide a replacement or repair at no extra cost.
How to Claim a Refund or Replacement
1. Contact our support team via the Contact Us page or email.
2. Provide your order number, photos of the damage or defect, and a brief description.
3. Our team will review your request and guide you through the next steps.
Important Notes
• Items damaged after delivery or due to misuse are not eligible for replacement.
• Shipping costs are non-refundable unless the item was received damaged due to our error.